Praise – Privacy Policy

Effective Date: February 1, 2025

1. Introduction

Welcome to Praise ("we," "us," or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website (www.usepraise.ai), mobile application(s), and any related services (collectively, the "Service"). By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree with these practices, please discontinue use of the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Create an Account: To access the AI Chat feature and other functionalities, you may be required to create an account. In doing so, you may provide an email address, username, or other credentials.
• Contact or Communicate with Us: If you contact us via email or other channels (e.g., for support inquiries), we may collect the information you share.
• Subscribe to Services: If you purchase a subscription or engage in any financial transaction, we collect necessary billing or payment information (processed via third-party app stores, as applicable).

2.2 Usage Data and Device Information

When you use the Service, certain information is automatically collected, including but not limited to:

• Device Details: IP address, operating system, browser type, device identifiers, and language preferences.
• Usage Data: Pages viewed, features used, session duration, and other diagnostic or analytical information.

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

• Improve User Experience: Personalize content and remember user preferences.
• Analytics and Performance: Monitor site/app usage and gather metrics to enhance service performance.

You may adjust your cookie settings in your browser. However, disabling cookies might limit some functionalities of the Service.

3. How We Use Your Information

We use the collected information for various purposes, including:

Account Creation and Authentication:

• To create and maintain user accounts, ensuring the AI Chat feature can associate chat histories with the appropriate user.

Service Provision and Personalization:

• To provide, maintain, and improve the Service, including personalized AI Chat sessions.
• To store and retrieve your conversation history, facilitating consistent and relevant AI interactions.

Communication:

• To respond to your inquiries, send updates, and provide customer support.
• To inform you of changes to our Service, Terms of Use, or Privacy Policy.

Analytics and Performance Monitoring:

• To analyze usage trends, diagnose technical issues, and optimize user experience.

Legal and Security:

• To comply with applicable laws and regulations, protect the rights and safety of users, investigate fraud, and enforce our policies.

4. Disclosure of Your Information

4.1 Third-Party Service Providers

We may share your information with trusted third-party vendors or service providers who help us operate, analyze, or improve the Service (e.g., hosting providers, analytics tools, payment processors). These third parties are contractually obligated to safeguard your data and only process it for our specified purposes.

4.2 Legal Obligations and Protection

We may disclose your information if required by law, in response to valid legal processes, or if we believe disclosure is necessary to:

• Protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
• Detect, prevent, or address fraud and other illegal activities.

4.3 Aggregated and De-Identified Data

We may also share aggregated or de-identified data that does not personally identify you with third parties for analytics, research, or other legitimate business purposes.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Security Measures

We employ administrative, technical, and physical safeguards designed to protect the personal information we collect against unauthorized access, use, alteration, or disclosure. However, no method of online data transmission or electronic storage can be guaranteed 100% secure. You are responsible for protecting any account credentials and using caution when sharing information online.

7. Children's Privacy

Our Service is not directed toward individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly remove it.

8. International Data Transfers

If you access our Service from outside the United States, please be aware that your information may be transferred to, stored, or processed in the United States (or other jurisdictions). We take steps to ensure your data is treated securely and in accordance with this Privacy Policy, regardless of location.

9. Your Choices and Rights

Depending on your jurisdiction, you may have the right to:

• Access and Portability: Request access to, or a copy of, your personal information in a usable format.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of personal information, subject to certain exceptions required by law or necessary for service functionality (e.g., essential account data).
• Objection/Restriction: Object to or request that we restrict certain processing of your personal data.

To exercise any of these rights, please contact us at mdantas@claudegpt.ai. We will respond as required by applicable law.

10. Links to Third-Party Websites

Our Service may contain links to external sites not operated by us. We do not control and are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies when you visit such sites or services.

11. Updates to This Privacy Policy

We may modify this Privacy Policy from time to time to reflect changes in our data practices or applicable laws. When we do, we will update the "Effective Date" at the top. If the changes materially affect your rights, we will provide additional notice (e.g., an in-app notification). We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please feel free to contact us:

Company Name: Praise

Support Email: mdantas@claudegpt.ai

Website: www.usepraise.ai

(Click on the support icon at the bottom for additional assistance.)

Physical Address: N/A

By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.